AJK Electricity Bill 2025: Online Check, Payment Methods & Support

In 2025, the Azad Jammu & Kashmir Electricity Department (AJKED) has introduced more streamlined and user-friendly services for electricity bill checking, online payments, and customer support.

How to Check AJK Electricity Bill Online

Residents of AJK can easily check their electricity bills online using either their 14-digit reference number or 10-digit customer ID. This service is available 24/7 and ensures quick access to accurate billing information. To check your bill:

Visit the official AJKED bill portal: https://bill.pitc.com.pk/ajkbill
Enter your 14-digit reference number or 10-digit customer ID
Click the submit button
View your current bill amount, due date, and payment status
Download or print a duplicate bill if needed

In addition to the official portal, third-party websites such as MyBill.pk and PrintEBill.com also provide reliable access to AJK electricity bills online.

AJK Electricity Bill Payment Methods

AJKED now supports multiple online and offline payment options, making it easier than ever to pay your bill on time. The following are the most commonly used methods:

1. Mobile Wallets

Popular mobile wallets like Easypaisa and JazzCash allow you to pay your AJK electricity bill directly through their apps. Follow these steps:

Open your Easypaisa or JazzCash app
Navigate to the ‘Bill Payment’ section
Select ‘Electricity’ and then choose ‘AJK Electricity Department’
Enter your reference number
Confirm the details and proceed with the payment

2. Online Banking

Most commercial banks in Pakistan provide online banking services that include utility bill payments. You can log in to your bank’s app or website, go to the utility bills section, select AJK Electricity, and pay using your reference number.

3. ATM Payments

You can also use an ATM to pay your bill. Insert your debit card, select ‘Bill Payment’ or ‘Utility Bills’, choose your electricity provider (AJKED), enter your reference number, and complete the transaction.

4. Retail Payment Points

Payments can also be made at authorized retail shops, bank branches, and customer service centers across AJK. Make sure to bring your reference number or printed bill copy.

AJKED Customer Support

If you face any problems with your electricity bill such as incorrect billing, payment not updated, or power supply issues, you can contact AJKED through the following methods:

Helpline: Call 1912 for immediate assistance
Toll-Free Number: 1800-180-7666 for general support
Email: Send billing complaints or service requests to [email protected]
Office Visit: Visit your nearest AJKED regional office for in-person support

You can also visit the official website of the Azad Jammu & Kashmir Electricity Department at https://ajked.gok.pk/ for more information and updates.

Conclusion

With improved digital access and expanded payment options, the AJK Electricity Department has made it easier for residents to manage their electricity bills in 2025. Whether you’re checking your bill online or paying through mobile banking, the entire process is designed to be quick, reliable, and user-friendly. By staying informed and paying on time, consumers can ensure uninterrupted electricity service across Azad Jammu & Kashmir. Stay tuned with Bloom Pakistan