ISLAMABAD, June 29, 2025 – The Government of Pakistan has officially launched the Power Smart App under the initiative “Apna Meter, Apni Reading” (My Meter, My Reading), introducing a landmark step toward transparency, consumer empowerment, and reform in electricity billing.
Prime Minister Muhammad Shehbaz Sharif inaugurated the system on Sunday, highlighting its significance in reducing billing errors, ensuring timely readings, and giving control to the consumers.
Key Features of the Power Smart App
The Power Smart App enables electricity consumers to:
- Submit their own meter readings by taking a photo of their meter on a fixed date each month.
- Ensure accurate billing, as the uploaded reading will be used to generate the monthly electricity bill.
- Override physical readings, meaning once a consumer submits their reading on time, any subsequent meter reader entry will not be considered.
This eliminates the need for traditional meter readers and minimizes the chances of overbilling, incorrect readings, and delays that have long affected users across the country.
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Protecting Subsidized Consumers
The initiative is especially important for subsidized users. Consumers using up to 200 electricity units benefit from a monthly bill of around Rs. 2,330. However, using just one additional unit disqualifies them from the subsidy, potentially increasing their bill to over Rs. 8,100.
With the new system, such consumers can submit accurate readings on time to safeguard their subsidy eligibility, ensuring fairness in billing.
Reform-Driven Digital Governance
The Power Division describes the Power Smart App not just as a digital innovation but a governance reform. The goal is to empower consumers, make the billing system more transparent, and promote accountability.
Federal Minister for Energy Sardar Awais Ahmad Khan Leghari, Secretary Dr. Fakhar Alam, and their teams have been commended for successfully delivering this forward-thinking initiative.
This app is expected to significantly reduce billing-related complaints, eliminate unnecessary field visits, and improve overall customer experience by turning consumers into active participants in the meter reading and billing process.
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