Islamabad, Sep 11: Mobilink Bank, the top digital microfinance bank in Pakistan, and Mercurial Minds (M.M.), a top supplier of intelligent automation solutions, have established a strategic alliance. As Mobilink Bank works to improve customer experiences, increase operational efficiency, and maintain its position as a leader in the microfinance industry, this partnership represents a critical turning point in the bank’s digital transformation.
As a member of the VEON group, a worldwide digital operator, Mobilink Bank serves close to 160 million users in six vibrant markets that account for 7% of the world’s population. These customers receive integrated connectivity and digital services from the organization.
Mobilink Bank will free up important resources to concentrate on key initiatives and provide its clients with first-rate service by automating monotonous chores.Adil Ali Abbasi, Chief Financial Officer of Mobilink Bank, stated, “Our partnership with M.M. converges perfectly with our vision of delivering transformative digital and financial solutions for our valued customers by leveraging cutting-edge technology to improve efficiency and enhance controls.” “The Bank is certain that this calculated risk-taking will bolster its operational flexibility and fortify its dedication to offering the best possible service to partners and customers.”
Intelligent Robotic Process Automation (RPA) will allow Mobilink Bank to optimize workflows throughout the company, automate tedious tasks, and streamline complicated processes. The Bank plans to transform its operations by utilizing cutting-edge automation technology. This will result in noticeable enhancements to the control environment and process effectiveness, two aspects that are vital to the banking industry’s prosperity.
CEO M.M. Safwan Khalid highlighted his excitement about the collaboration by saying, “We are thrilled to provide Mobilink Bank with our intelligent automation solutions. By eliminating labor-intensive procedures, enhancing operational efficiency, and improving client service quality, our solutions will revolutionize the Bank’s operations.
