Islamabad, Apr 11, 2025: In a major relief to passport applicants across Pakistan, the Directorate General of Immigration & Passports has introduced online fee submission and home delivery services.
Under the leadership of Director General Mustafa Jamal Qazi, the department successfully cleared a massive backlog of 1.6 million passport applications.
Previously, long queues, manual payments, and repeated visits to passport offices frustrated thousands of applicants.
However, the new system now allows users to submit passport fees online via the official DGIP website or mobile app.
Once the passport is processed, it is delivered directly to the applicant’s home, saving time and reducing hassle.
This achievement reflects the department’s commitment to modernization and public convenience.
Key Highlights:
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Online Fee Submission: Citizens can now submit their passport fees online via the official DGIP website or mobile app.
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Home Delivery Service: Completed passports will now be delivered directly to applicants’ doorsteps, eliminating the need for repeated office visits.
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Backlog Cleared: A historic 1.6 million pending passport cases have been resolved under DG Qazi’s tenure.
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Digital Transformation: The department is rapidly adopting digital solutions to reduce delays and improve transparency.
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Improved Public Services: Applicants report faster processing times and better customer experience.
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Mobile App Launch Expected: DGIP is set to launch a mobile app for real-time passport tracking and appointment booking.
DG Mustafa Jamal Qazi’s Vision:
DG Qazi focused on resolving the long-standing issues of delays and inefficiency in the passport issuance system.
Read More: Pakistani Passport Holders Can Travel Visa-Free to 32 Countries
By shifting to a tech-driven model and deploying additional resources, the DGIP has not only streamlined the process but also improved public trust.
With these reforms, the passport process in Pakistan is now smarter, quicker, and easier—all thanks to DGIP’s visionary leadership.
