Islamabad, Nov 19: Dastak Doorstep Services App Expands to 10 More Cities in Punjab, Enhancing Convenience for Residents
At the direction of Chief Minister Maryam Nawaz, the Punjab government has expanded the availability of its ‘Dastak – Doorstep Services’ app.
The program now covers 32 districts, adding 10 new cities: Rahim Yar Khan, Vehari, Lodhran, Toba Tek Singh, Layyah, Rajanpur, Nankana Sahib, Chiniot, Gujrat, and Khushab. During a progress review in Lahore, Faisal Yousaf, Chairman of the Punjab Information Technology Board (PITB), stated that the initiative’s goal is to improve service delivery and provide a more efficient, citizen-focused experience through trained representatives.
About the App
The ‘Dastak – Doorstep Services’ app, also known as “Maryam ki Dastak,” is designed to bring government services to citizens’ homes. It enables the delivery of various essential documents, including birth, death, and marriage certificates, domicile certificates, e-stamping services, new motor vehicle registrations, and more. For a fee of Rs. 1200, a government or third-party representative collects the necessary documents from the home. If everything is in order, the processed documents are returned within nine days.
Previously available in cities like Lahore, Rawalpindi, Faisalabad, Multan, and Sargodha, the ‘Dastak’ services are now accessible in a wider range of areas.
Citizens can also request services by calling the helpline at 1202. However, the app currently holds a rating of just 2.8 out of 5 on the Google Play Store, with many users expressing dissatisfaction over the high fees and the inability to access the app in their districts, even though they are officially covered.
