Islamabad, Sep 7: IT experts are urging the government to examine and modernize Pakistan’s national internet infrastructure since, in recent months, e-businesses have reported suffering revenue losses of up to 30% due to load-shedding and ongoing internet disruptions.
The CEO of SI Global Solutions, Dr. Noman Said, emphasized how seriously these disruptions affect e-commerce platforms.
“E-commerce operations are severely impacted internet disruptions, which result in notable declines in transaction volumes and delivery operations.
For example, in order to process orders and communicate with clients, websites such as Daraz and food panda require constant internet access.
Research conducted the Global System for Mobile Communications Association (GSMA) found that during significant internet outages, digital platforms in Pakistan could lose up to 25% of their revenue.
Delays and a decline in customer confidence are caused by the banking industry, which includes online bill payments, according to Dr. Said.
According to the Pakistan Software Houses Association (P@SHA), since firewall installation problems started, e-businesses have suffered income losses of up to 30%. Due to decreased network speeds, major platforms like Bykea and inDrive have experienced a considerable decline in the number of rides booked and processed.
Dr. Said emphasized that the national internet infrastructure needs to be audited and upgraded the government, with a concentration on boosting bandwidth capacity.
“Redundant data paths could be utilized to lessen disruptions brought on by errors or maintenance. Public-private collaborations may facilitate the deployment of quicker, more durable networks.
